Privacy Policy
Last Updated: November 20, 2024
Stella Labs ('us', 'we', or 'our') operates the Planck application, webapp, and website (hereinafter referred to as the 'Service'). This Privacy Policy explains how we collect, use, store, protect, and share your personal information through our services.
Our Privacy Policy governs your use of our Service and explains what Personal Data (defined below) we collect, how we use and share that data, and your choices concerning our data practices. This Privacy Policy is incorporated into and forms part of our Terms of Service.
Before using the Service or submitting any Personal Data to Planck, please review this Privacy Policy carefully. By using the Service, you agree to the practices described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not access or otherwise use the Service.
Table of Contents
The information we collect
We collect information that alone or in combination with other information could be used to identify you ('Personal Data') in the following ways:
- Account Information: When you create an account, we collect your email address, name, and any profile information you choose to provide.
- Usage Data: We collect information about how you interact with our service, including pages viewed, and features used.
- Device Information: We may collect information about your device, including your internet protocol address, browser type, operating system, and device identifiers.
- Cookies: We use cookies and similar tracking technologies to track activity on our service and hold certain information.
- Analytics: We use third-party analytics tools to help us understand how users interact with our service.
How we protect your information
We implement industry-leading technical and organizational security measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication requirements
- Employee training on data security practices
While we implement these robust security measures, no method of transmission over the Internet or electronic storage is 100% secure. We continuously monitor and update our security practices to maintain the highest level of data protection.
For more detailed information about our security measures, please visit our Security page.
How we use your data
We do not share, sell, or rent your Personal Data to third parties. We take your privacy seriously and ensure that any third-party partner we work with comply with strict data protection standards.
We may use Personal Data for the following purposes:
- To provide and maintain our Service
- To respond to your inquiries and provide support
- To analyze and improve our Service functionality
- To detect, prevent, and address technical or security issues
- To comply with legal obligations
We may aggregate Personal Data and use the aggregated information to analyze the effectiveness of our Service, to improve and add features to our Service, and for other similar purposes. From time to time, we may analyze the general behavior and characteristics of users of our Services and share aggregated information like general user statistics with prospective business partners.
Data retention
We keep Personal Data for as long as reasonably necessary for the purposes described in this Privacy Policy, while we have a business need to do so, or as required by law (e.g. for tax, legal, accounting, or other purposes), whichever is longer.
When we have no ongoing legitimate business need to process your Personal Data, we will either delete or anonymize it.
Your privacy rights
Where provided for by law and subject to any applicable exceptions, you may have the following rights:
- Know: Request to know what Personal Data we have collected about you and how it is used and shared
- Access: Request access to your Personal Data
- Delete: Request deletion of your Personal Data
- Correct: Request correction of any inaccurate Personal Data
To exercise these rights, please contact us. We will respond to your request in accordance with applicable law.
Security
We implement industry-standard technical, administrative, and organizational measures to protect Personal Data.
However, no Internet or data transmission is ever fully secure or error-free. Specifically, data transmitted via sync to or from us may not be 100% secure. As such, you should exercise caution when deciding what data to share with us through the Service.
We are not responsible for circumvention of any privacy settings or security measures contained on the Service, or third party websites.
International users
By using our Service, you understand and acknowledge that your Personal Data will be transferred from your location to our facilities and servers in Canada.
If you are located in the European Economic Area (EEA), UK, or Switzerland, we ensure appropriate safeguards are in place for data transfers.
Changes to this policy
The Service and our business may change from time to time. As a result, we may change this Privacy Policy at any time. When we do, we will post an updated version on this page, unless another type of notice is required by applicable law.
By continuing to use our Service or providing us with Personal Data after we have posted an updated Privacy Policy, or notified you by other means if applicable, you consent to the revised Privacy Policy and practices described in it.